Introduction

Welcome to Verified Global SMS. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://verifiedglobalsms.com and use our SMS verification services.

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Service.

1. Information We Collect

1.1 Personal Information

When you register for an account, we may collect:

• Email address
• Username
• Password (encrypted)
• Payment information (processed through TransactPay)
• IP address
• Country and region information

1.2 Usage Information

We automatically collect certain information when you use our Service:

• Device information (browser type, operating system)
• Log data (access times, pages viewed, IP address)
• Service usage patterns (numbers requested, SMS received)
• Transaction history
• Cookies and similar tracking technologies

1.3 SMS Content

We temporarily store SMS messages received through our temporary phone numbers. These messages are visible to you during your session and may be accessible to future users of the same number.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our SMS verification services
• To process your transactions and manage your account
• To send you service-related notifications and updates
• To respond to your inquiries and provide customer support
• To monitor and analyze usage patterns to improve our Service
• To detect, prevent, and address technical issues and fraud
• To comply with legal obligations and enforce our Terms of Service
• To send promotional communications (with your consent)

3. Payment Information and TransactPay

We use TransactPay as our payment processor to handle all financial transactions. TransactPay supports multiple payment methods including card payments, USSD, and other payment options.

Important: We do not store your complete payment card details on our servers. When you make a payment:

• Your payment information is transmitted directly to TransactPay through secure, encrypted channels
• TransactPay processes your payment in compliance with PCI-DSS standards
• We only receive confirmation of the transaction and basic transaction details
• We may store the last four digits of your card and expiration date for reference purposes only

For more information about how TransactPay handles your payment data, please review TransactPay's privacy policy.

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf:

• Payment processors (TransactPay)
• Hosting and infrastructure providers
• Analytics providers
• Customer support tools
• Telecommunications providers for SMS services

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.4 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

5. Data Retention

We retain your information for different periods depending on the type of data:

• Account Information: Retained for as long as your account is active and for a reasonable period thereafter for legal and business purposes
• Transaction Records: Retained for up to 7 years for accounting and legal compliance purposes
• SMS Messages: Temporarily stored for 7-30 days, after which they may be deleted or archived
• Usage Logs: Retained for up to 90 days for security and analytics purposes

6. Security of Your Information

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit using SSL/TLS protocols
• Secure password storage using industry-standard hashing algorithms
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Secure data centers with physical security measures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

Types of Cookies We Use:

• Essential Cookies: Necessary for the operation of our Service
• Analytics Cookies: Help us understand how visitors interact with our Service
• Preference Cookies: Remember your settings and preferences
• Security Cookies: Authenticate users and prevent fraudulent use

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing your information
• Withdraw Consent: Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us at privacy@verifiedglobalsms.com. We will respond to your request within 30 days.

9. Third-Party Links and Services

Our Service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.

10. Children's Privacy

Our Service is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary action.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to the transfer of your information to our facilities and to the third parties with whom we share it as described in this Privacy Policy.

12. Do Not Track Signals

We do not currently respond to Do Not Track (DNT) signals. We may allow third parties to collect personally identifiable information about your online activities over time and across different websites when you use our Service.

13. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising CCPA rights

Note: We do not sell your personal information to third parties.

14. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have certain data protection rights under GDPR:

• The right to access, update, or delete your information
• The right of rectification
• The right to object to processing
• The right of restriction of processing
• The right to data portability
• The right to withdraw consent

Our legal basis for collecting and using personal information depends on the information concerned and the context in which we collect it. We typically process your personal information based on: your consent, performance of a contract with you, compliance with legal obligations, or our legitimate interests.

15. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. We will also notify you via email or a prominent notice on our Service prior to the change becoming effective.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

16. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: